Stripe Billing

Stripe powers your RentBridge subscription — plan checkout, card management, and invoices. (Money from your rentals flows separately, through settlements and Branch instant payouts — see Payouts & Deposits.)

What Stripe Handles

• Plan checkout: when you pick a plan, you're taken to a secure Stripe Checkout page — RentBridge never sees your card number
• Subscription management: upgrades, downgrades, card updates, and cancellations happen in the Stripe Billing Portal, one click from your account
• Invoices & receipts: Stripe emails receipts for every subscription charge; full invoice history lives in the Billing Portal
• Webhooks: Stripe notifies RentBridge (signature-verified) when your subscription changes, so your plan tier — and with it your commission rate — stays in sync automatically

Subscribe to a Plan

1. Choose a plan (see Plans & Pricing) — monthly or annual (annual saves 10%)
2. Complete checkout on the Stripe payment page
3. Your account tier updates immediately

Your tier matters twice: it sets your feature limits and your marketplace commission rate (Starter 15% → Professional 12% → Enterprise/Fleet 10%).

Manage Your Subscription

From your account, open the Stripe Billing Portal to:

• Update your payment card
• Switch plans or billing frequency
• Download invoices
• Cancel (your account stays active through the end of the paid period)

How Rental Money Flows (Not Stripe)

A common point of confusion — two separate money flows:

Flow	Rails
Your subscription to RentBridge	Stripe (this page)
Rental revenue → your bank	Settlement engine + Branch instant payout, same-day

When a rental is returned, RentBridge creates a settlement, deducts platform commission, and pays you via Branch — no Stripe account of your own required.

Coming soon: renter card payments at booking (deposits and rental charges collected by card through the platform).

Security & Compliance

• PCI compliance: Stripe is PCI Level 1 certified; card data never touches RentBridge servers
• Webhook verification: every Stripe event is signature-verified before RentBridge acts on it
• Encryption: all traffic is TLS

Troubleshooting

Subscription charge failed?

• Update your card in the Stripe Billing Portal — Stripe retries automatically
• Your account isn't suspended on the first failure; you'll get email warnings first

Upgraded but tier didn't change?

• Tier updates arrive via Stripe webhook within seconds — refresh once
• If it persists, contact support; we can verify the webhook delivery

Need a W-9 / invoice with your company details?

• Invoices come from Stripe with your billing details as entered at checkout — update them in the Billing Portal

See Common Issues or contact support.